Following a wave of lawsuits and investigations over little one security, Roblox has carried out necessary facial verification for all customers who need to entry chats. The corporate is now rolling out the requirement globally after first testing it in a couple of markets final month.
To finish the age-check course of, customers should open the Roblox app, permit entry to their digicam, and observe a sequence of on-screen directions for facial verification. As soon as the age test is processed, Roblox says it would delete any photographs or movies of customers. The verification is being processed by a third-party vendor, Persona, which additionally deletes photographs and movies after finishing the method, Roblox says.
The corporate says customers who’re 13 and older can even select to confirm their age by means of ID verification as an alternative of facial verification. Roblox notes that whereas age checks are elective, they’re required if customers need to entry communication options. In different phrases, you don’t should confirm your age to make use of Roblox, however you do want verification to make use of chat options.
If the age-check course of incorrectly estimates a consumer’s age, they will attraction the choice and confirm their age by means of various strategies, together with ID verification or by means of parental controls that permit dad and mom to replace their little one’s age.
“Leveraging a number of indicators, Roblox is continually evaluating consumer habits to find out if somebody is considerably older or youthful than anticipated,” the corporate wrote in a weblog submit. “In these conditions, Roblox will quickly ask customers to repeat the age-check course of.”
As soon as customers full an age test, they will entry age-based chat, which suggests they will solely talk with others in the same age group. There are six age teams: underneath 9, 9 to 12, 13 to fifteen, 16 to 17, 18 to twenty, and 21 plus. Customers in every age group can chat with folks within the teams straight above and under theirs. For instance, customers within the 9-12 class can chat with customers in their very own group, in addition to these within the underneath 9 and 13-15 teams.
Roblox says chat is disabled by default for kids underneath 9 except a guardian gives consent following an age test.
Techcrunch occasion
San Francisco
|
October 13-15, 2026
The introduction of necessary age checks comes amid a number of lawsuits, together with from the attorneys common of Texas and Louisiana, in opposition to Roblox over little one security issues. The lawsuits have been filed following reports that Roblox was exposing young users to harmful dangers, resembling grooming and specific content material.
Roblox has stated the brand new age-check requirement will present a extra correct option to confirm customers’ ages, in contrast with merely having customers enter their delivery 12 months when creating an account.

