Intercourse toys maker Tenga says hacker stole buyer data

Intercourse toy maker Tenga notified clients of an information breach on Friday, in response to an e-mail obtained by TechCrunch.

Within the message, the Japanese firm mentioned that “an unauthorized social gathering gained entry to the skilled e-mail account of one in every of our staff,” which gave the hacker entry to the contents of the worker’s inbox. This entry probably allowed the hacker to see and steal buyer names, e-mail addresses, and historic e-mail correspondence, “which can embody order particulars or customer support inquiries.”

The hacker additionally despatched spam emails to the hacked worker’s contacts, together with clients, in response to the e-mail despatched to clients.

Tenga didn’t reply to a request for remark and to offer extra data, resembling the full variety of clients affected. The corporate says on its web site that it has shipped over 162 million merchandise worldwide.

Order particulars and customer support inquiries are more likely to embody intimate data that many purchasers most likely wouldn’t wish to disclose, given the character of the merchandise in query.

The corporate advisable clients change their passwords, although it didn’t say that clients’ passwords had been compromised, and to be vigilant of suspicious emails, particularly coming from a selected worker, who seems to be the one whose account was breached. 

Tenga mentioned it took a number of measures after the breach, together with resetting the hacked worker’s credentials and enabling “throughout our programs,” a fundamental safety characteristic known as multi-factor authentication, which prevents entry to accounts with stolen passwords. The corporate didn’t reply when it was requested if there was no multi-factor on the e-mail account previous to this breach. 

Tenga was based in 2005 in Japan, and is headquartered in Tokyo. Tenga sells quite a lot of intercourse toys, principally for males. It’s unclear if the breach affected clients exterior of the USA, on condition that the e-mail got here explicitly from Tenga Retailer USA.

Tenga is the newest in an extended listing of intercourse toy makers, resembling Lovense final yr, and grownup web sites, resembling Pornhub final yr and SexPanther in 2020, which have been hacked.