Indian e-commerce startup Citymall, which focuses on budget-focused grocery supply for tier 2 and tier 3 cities, stated at the moment that it has raised $47 million in Collection D funding led by Accel, with participation from present buyers together with Waterbridge Ventures, Citius, Basic Catalyst, Elevation Capital, Norwest Enterprise Companions, and Jungle Ventures.
The Collection D spherical comes three years after the corporate’s $75 million Collection C spherical led by Norwest Enterprise Companions. The valuation of the corporate at $320 million has remained flat over this era. Based on sources acquainted with the deal who spoke with TechCrunch, buyers used almost a 4x a number of of Citymall’s previous 12 months of income as a benchmark. The corporate has raised $165 million up to now.
Traders in Citymall informed TechCrunch that the prior valuation mirrored a bullish market atmosphere on the time, which explains why the valuation has remained unchanged regardless of the corporate’s progress. Nonetheless, they continue to be optimistic concerning the firm’s trajectory.
“We’ve got been an investor in Citymall because the Collection A, and we needed to double down with this funding as a result of we predict on-line grocery purchasing, and the worth section inside that, is the biggest shopper market in India,” Pratik Agarwal of Accel informed TechCrunch over a name.
Citymall’s funding comes at a time of a quick-commerce frenzy within the Indian market. Corporations like BlinkIt, Zepto, Swiggy Instamart, and Tata-owned BigBasket are speeding to serve clients inside 10 minutes. Citymall desires to take a distinct method by focusing on a distinct buyer section.
The startup targets value-conscious clients who make deliberate purchases of groceries as a substitute of ordering for his or her rapid wants by means of quick-commerce apps. Citymall CEO Angad Kikla defined that the app gives about half the product choice (SKUs) of a fast commerce app however double the collection of an offline worth retailer. (SKUs, or “inventory maintaining models,” confer with the variety of completely different merchandise accessible.)
“Whereas e-commerce is rising as a section, the penetration of on-line grocery is low,” Kikla stated. “Many of the people in India are value-conscious whereas shopping for groceries. We wish to cater to that cohort. We wish to consider ourselves as an equal of Dmart within the on-line world,” he stated, referring to the publicly listed superstore chain.
Techcrunch occasion
San Francisco
|
October 27-29, 2025
The startup, based in 2019, initially relied on group leaders in numerous cities to market its product, take orders, and deal with last-mile success earlier than COVID-19 struck. Throughout the early pandemic interval, when individuals had been simply getting launched to ordering groceries on-line, some clients wanted hands-on help. After that interval, the corporate switched to utilizing group leaders just for success to cut back prices and streamline operations.
The corporate’s technique focuses on constructing personal labels and partnerships with producers to supply items at decrease costs than rivals, whereas creating margins by means of operational and provide chain efficiencies. In contrast to fast commerce startups, Citymall doesn’t cost any dealing with or supply charges, and it usually delivers items in a day relatively than in minutes for value-minded clients who don’t want gadgets instantly.
Citymall says that clients incomes anyplace from ₹15,000 to ₹80,000 a month ($170-$910) are its main consumer base. The corporate studies a median order worth of ₹450 -500 (between $5-6).
The corporate operates in 60 cities, together with Delhi NCR, Uttar Pradesh, Haryana, Bihar, and Uttarakhand. Kikla stated Citymall goals to broaden to cities adjoining to its present markets to raised make the most of its present warehouses.
Whereas Citymall has seen regular enterprise progress over the past three years, the corporate had over 30% adverse EBIDTA margins for the final monetary 12 months, in response to the analysis agency Entrackr. The startup stated that it’s operationally worthwhile however didn’t present a timeline for reaching general profitability.
The corporate is working in aggressive sector that’s going through stress from native shops, on-line grocery platforms, and even fast commerce platforms. Based on Bloomberg Intelligence, fast commerce platforms are poised to seize 20% of e-commerce sales in India by 2035.
Manish Kheterpal, co-founder of Waterbridge Capital, a agency that has invested in Citymall in a number of rounds, stated that fast commerce encourages impulse spending by means of advertising and marketing to customers. In distinction, he stated Citymall’s decrease working prices in comparison with fast commerce rivals give it an edge.
“Citymall gives cheaper necessities to customers who would possibly order a number of instances a month. The corporate buys items instantly from suppliers and makes use of its group leaders to attain to low price of distribution that leads to constructing a wholesome gross margin,” Kheterpal informed TechCrunch.
Based on evaluation by Bernstein Analysis, meals and grocery dominate India’s largely unorganized retail sector. The agency additionally estimates that on-line grocery purchasing will account for 12% of e-commerce gross sales by the top of this calendar 12 months.

Regardless of fast commerce’s fast progress, corporations working past metropolitan areas face larger per-order prices, in response to an analysis by the technique agency Redseer. Citymall’s thesis is that value-conscious clients will select its platform over fast commerce attributable to decrease charges and product prices. By combining this with decrease supply prices, the corporate believes it could possibly obtain higher economies of scale by serving extra customers.