Some Amazon cloud clients wakened on Friday to a shock invoice estimate that mentioned they owed billions of {dollars} for cloud companies they’d by no means used.
Amazon confirmed on Friday that it’s attempting to resolve a bug in its Amazon Net Providers (AWS) billing portal that confirmed some clients “owed” tens of millions or billions in cloud computing prices.
In an update on its status page, Amazon mentioned it started seeing inaccurate billing information as of late Thursday. However by Friday morning, the corporate conceded that the “rollback of a latest change didn’t resolve the difficulty.” Amazon mentioned the change pertains to its billing computation subsystem.
The excellent news for the purchasers who have been informed they “owe” tens of millions or billions to Amazon are probably off the hook. The billing estimates “don’t replicate precise utilization and prices,” Amazon mentioned.
In accordance with a number of screenshots posted by Amazon customers on Reddit, one buyer was quoted a billing estimate of near $2.5 billion for this month’s AWS utilization, whereas others had related alerts, starting from just a few million {dollars} to a whole bunch of tens of millions of {dollars}.
A spokesperson for Amazon didn’t instantly return a request for remark. The difficulty is anticipated to final a number of extra hours, per Amazon’s standing web page.
