Residents within the western Alberta city of Edson have been with out common mail service for about two weeks, and a few say a scarcity of communication from Canada Put up has left the neighborhood pissed off and in search of solutions.
Mail service was disrupted Jan. 29 after a water leak from the upstairs tenant prompted harm contained in the put up workplace within the city, positioned about 180 km west of Edmonton.
What was initially anticipated to be a short-term closure has as a substitute left postal operations locally of 8,700 individuals suspended, with no agency timeline for when service will resume.
It isn’t simply the city itself affected — rural residents of the encircling Yellowhead County have additionally stopped receiving their mail.
Mayor Kevin Zahara stated the neighborhood has no management over postal operations however is tremendously impacted by the disruption.
“This isn’t a municipal challenge — this can be a authorities and Canada Put up challenge, and they should determine it out,” Zahara stated.

Get breaking Nationwide information
For information impacting Canada and world wide, join breaking information alerts delivered on to you after they occur.
Mail sorting has not been quickly relocated, leaving residents and companies unsure about when they are going to obtain their letters and parcels.
“There’s numerous buildings accessible on the town. There’s put up places of work close by the place they might type it and produce the mail out,” Zahara stated.
“It’s unacceptable for individuals to not get their mail for 2 weeks.”
Some residents stated they had been initially confused when deliveries instantly stopped, with many questioning whether or not one other labour disruption was underway. Canada Put up employees have gone on strike twice previously 12 months and a half.
Edson residents stated there was little communication from the Crown company concerning the scenario till earlier this week.
Darlene Chouinard, president of the Edson Chamber of Commerce, stated the disruption is taking a toll on the native enterprise neighborhood and Canada Put up ought to be held accountable.
“When you want a component to repair a machine or one thing and also you’re ready on a small enterprise to repair it, they usually’re ready on the put up workplace to ship the half, you possibly can’t simply go to a different place,” Chouinard stated.
“Lacking a number of shoppers is an enormous deal to a small enterprise.”
In an announcement, Canada Put up stated it has been engaged on a contingency plan and hopes to renew mail and supply service, probably by the top of the week.
Canada Put up stated all mail destined for Edson is presently being held at a processing plant till native service can resume.
The company added it’s going to share updates with the neighborhood after they grow to be accessible.
© 2026 World Information, a division of Corus Leisure Inc.




