Dubai has launched a brand new era of police digital companies with the rollout of a second-generation official web site and good utility, alongside a devoted Legal professionals Platform providing seven specialised digital authorized companies.
The launch is designed to simplify procedures, velocity up transactions and improve the shopper expertise for attorneys and authorized consultants, whereas supporting Dubai’s wider digital transformation and zero-bureaucracy agenda.
Authorized companies in Dubai
Dubai Police confirmed that the brand new Legal professionals Platform contains the next seven companies:
- Linking powers of lawyer to formally characterize shoppers in registered instances
- Digital signing of powers of lawyer in a safe and accredited digital format
- Good Conduct Search Certificates to help the lifting of circulars after authorized and monetary settlement
- Submitting prison complaints on behalf of shoppers after id verification and company linkage
- Issuance of To Whom It Might Concern certificates associated to particular instances or procedures
- Permits for digital visits with detainees or inmates held in Dubai
- Enquiry about circulars and journey bans with direct digital cost and case closure via the service
Main Normal Dr Saleh Abdullah Murad, Assistant Commander-in-Chief for Administrative Affairs and Chairman of the Buyer Happiness Council at Dubai Police defined that this method ensures quick and versatile entry to safety, site visitors, group and prison companies, helps Dubai Police’s strategic objectives, enhances group happiness, strengthens safety and builds revolutionary and adaptable capabilities that maintain tempo with change.
Commenting on the Legal professionals Platform, Main Normal Murad stated the initiative helps the justice system by enabling authorized companions to finish procedures effectively via safe and built-in digital channels.
He added that the platform aligns with Dubai’s digital transformation and zero-bureaucracy agenda, providing good, proactive companies primarily based on innovation and knowledge science.
He famous that the second-generation web site and good utility mirror Dubai Police’s adoption of superior synthetic intelligence applied sciences, not solely to hurry up procedures but additionally to revamp the shopper journey to be easier, extra correct and extra dependable.
AI-powered policing
Main Normal Khalid Nasser Al Razooqi, Director of the Normal Division of Synthetic Intelligence, stated synthetic intelligence has grow to be a core pillar in creating fashionable policing methods, highlighting Dubai Police’s method to remodeling knowledge and superior applied sciences into efficient instruments for determination making, service effectivity and system integration.
He explained that the new website and smart application follow the approved digital identity and provide services in seven United Nations official languages, with help for greater than 268 languages via synthetic intelligence methods.
He added that the seven digital authorized companies have been developed according to accredited authorized frameworks, with out affecting regulatory procedures.
Main Normal Al Razooqi stated the initiative displays Dubai Police’s proactive method to constructing a digital ecosystem able to steady studying and enchancment, enhancing reliability, accuracy of outcomes and integration with related entities via a unified digital framework.
He confirmed that the platform helps the zero-bureaucracy technique by decreasing conventional procedures, unifying service channels and providing interconnected companies that save effort and time, including that innovation stays a strategic device for strengthening belief, upholding the rule of regulation and delivering added worth to society.
Decreasing in-person visits
Brigadier Majed Al Suwaidi, Director of the Normal Division of Police Stations, stated the Legal professionals Platform represents a qualitative shift in companies offered to attorneys and authorized consultants.
He defined that it considerably reduces reliance on in-person visits to police stations, improves operational effectivity and permits attorneys to submit requests and full procedures electronically, saving effort and time and bettering communication with justice companions.
He added that this method reduces strain on police stations and permits human sources to give attention to important safety and group duties.
Legal professionals can entry the platform across the clock via the Dubai Police web site to submit paperwork and comply with up on requests, whereas police stations can monitor procedures and request standing in actual time.
Hessa Al Balooshi, Director of Good Purposes on the Normal Division of Synthetic Intelligence, stated the brand new system gives a unified digital platform throughout the web site and good utility, guaranteeing a seamless and built-in expertise with steady knowledge stream throughout channels.
She defined that customers can entry companies, stories, notifications and request monitoring via a single central level, supported by good service accelerators that analyse person behaviour and language patterns to ship extra personalised and environment friendly companies.
By way of the Providers Portal and Buyer 360 Profile, customers can entry a personalized dashboard displaying all requests, complaints, stories and strategies, with unified notifications and alerts that improve transparency and accountability.
The platform additionally introduces devoted Legal professionals Workspaces, enabling attorneys to handle instances, powers of lawyer and shopper requests digitally and securely utilizing digital id, with out visiting police stations.
An built-in request and case administration system permits monitoring of requests, circulars and journey bans, supported by clear timelines and steady updates through e-mail, SMS and in-platform notifications.
The system additionally contains Good Advisor Dubai Police AIX, an interactive digital information offering steering on companies, stories and enquiries past conventional chat methods.
