Reliance Jio’s community instantly stopped working for tens of millions of customers throughout India on Sunday night (July 6). Individuals in Mumbai, Delhi, Bengaluru, and 10+ different cities misplaced cell alerts and web entry round 8:10 PM.
Sunday outage sparks fury as web and mobile networks disrupt nationwide
Telephones confirmed “Emergency Calls Solely” or utterly clean sign bars. Over 11,000 complaints flooded Downdetector inside hours, 81% reported “No Sign,” whereas others confronted useless JioFiber connections.
Jio’s customer support traces crashed too, leaving customers screaming into useless telephones. This mirrors Jio’s June 16 Kerala collapse when 12,000 complaints spiked in 47 minutes.
This isn’t Jio’s first meltdown. On June 16, Kerala confronted 12 hours of blackout, 56% misplaced cell information, and 29% had useless alerts. Engineers blamed a “software program replace failure,” however Jio by no means defined publicly.
Comparable crashes hit Gujarat (June 29) and Madhya Pradesh (July 1), the place customers reported “two weeks with out 4G” . Monsoon rains worsen tower harm, however Sunday’s principally clear climate signifies this was Jio’s inside failure.
Jio remained silent with no official assertion, restoration timeline, or apology.
Buyer care solely suggested “restart units or toggle airplane mode,” which turned a subject of dialogue on social media. Previous outages noticed Jio compensate victims with 1GB free information, however many by no means obtained it.
